Conditions of guarantee SENCOR

Every products are warranted for the period of 24 months from the date of purchase to the end-user. Warranty is limited to the following conditions. Warranty is referred only to the customer goods using for common domestic use. The claim for service can be applied either at dealer’s shop where the product was bought, or at below mentioned authorized service shops. The end-user is obligated to set up a claim immediately when the defects appeared but only till the end of warranty period. The end-user is obligated to cooperate to certify the claiming defects. Only completed and clean (according to hygienic standards) product will be accepted. In case of eligible warranty claim the warranty period will be prolonged by the period from the date of claim application till the date of taking over the product by end-user, or the date the end-user is obligated to take it over. To obtain the service under this warranty, end-user is obligated to certify his claim with duly completed following documents: receipt, certificate of warranty, certificate of installation…

This warranty is void especially if apply as follows:
Defects which were put on sale.
Wear-out or damage caused by common use.
The product was damaged by unprofessional or wrong installation, used in contrary to the applicable instruction manual, used in contrary to legal enactment and common process of use or used for another purpose which has been designed for.
The product was damaged by uncared-for or insufficient maintenance.
The product was damaged by dirt, accident of force majeure (natural disaster, fire, flood, …).
Defects on functionality caused by low duality of signal, electromagnetic field interference etc.
The product was mechanically damaged (e.g. broken button, fall…).
Damage caused by use of unsuitable media, fillings, expendable supplies (batteries) or by unsuitable working conditions (e.g. high temperatures, high humidity, quakes,…).
Repair, modification or other failure action to the product by unauthorized person.
End-user did not prove enough his right to claim (time and place of purchase).
Data on presented documents differs from data on products.
Cases when the claiming product cannot be indentified according to the presented documents (e.g. the serial number or the warranty seal has been damaged).